Leaders in the Shadows: The Leadership Qualities of Municipal Chief Administrative Officers.pdf
In most municipalities across Canada, the top public servant is the chief administrative officer (CAO) or city manager. Compared to elected politicians such as the mayor and the council, the work of a CAO is often overlooked and not well understood. In Leaders in the Shadows, David Siegel brings the CAO into the limelight, examining the leadership qualities of effective municipal managers. Using the examples of five exceptional CAOs who have worked in municipalities of varying sizes across Canada, Siegel identifies the leadership traits, skills, and behaviours which have made them successful. Interweaving the stories of his subjects with insights drawn from leadership theory, Siegel offers an engrossing account of how CAOs must lead "up, down, and out" in order to succeed. Offering well-rounded accounts of the challenges and opportunities faced by public servants at the municipal level, Leaders in the Shadows is a valuable resource for academics and practitioners alike.
David Siegel is a professor in the Department of Political Science at Brock University.
Acknowledgements Introduction Chapter 1. The leadership qualities of a municipal CAO Chapter 2. The leader-generalist: Michael Fenn Chapter 3. The task-oriented leader: Mike Garrett Chapter 4. The relationship-oriented leader: Judy Rogers Chapter 5. The leader as partnership builder: Keith Robicheau Chapter 6. "I'm a better employee when I love the community I'm living in": Robert Earl Chapter 7. Conclusion