出境旅游领队培训与考试用书:领队英语.pdf

出境旅游领队培训与考试用书:领队英语.pdf
 

书籍描述

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《出境旅游领队培训与考试用书:领队英语(第4版)》既可用于出境旅游领队人员培训和考试,也可作为广大出境旅游者了解出入境及目的地国家(地区)概况的工具书。

目录
第一单元在机场
工作流程简介
专业词汇储备
会话指导
第1课办理登机手续
1.At the Information Desk(在问讯处)/8
2.At the Check—in Counter(换登机牌) /9
3.Luggage Check—in(办理行李托运)/10
4.Transit and Transfer(过境与转机)/11
5.Getting Aboard a Plane(登机)/13
6.Airport Announcements(机场广播) /14
第2课办理入、出境手续
1.Immigration Formalities(办理入境手续)/1 6
2.Luggage Claiming(提取行李) /17
3.Customs Clearance(通过海关)/18
4.Security Check(行李安检)/19
5.Emigration Formalities(办理出境手续) /20
6.Tax Refund(办理退税手续)/22
第3课特殊情况处理
1.Flight Is Delayed(航班延误)/25
2.Boarding Pass Is Lost(登机牌丢失)/26
3.Luggage Is Missing(行李件数短缺)/27
4.Luggage Is Misplaced(行李错挂航班)/28
语句装备库
附录
1.Boarding Pass(登机牌示例)/34
2.Codes of Major AMines in the World (世界各国主要航空公司代码)/35
3.Types of Aircrafts(飞机型号) /38
4.Airport Signs(机场指示牌)/40
5.Immigration Cards(出入境卡) /41
(1)Arrival Card of Hong Kong SAR,China(旅客抵港申报表)/41
(2)Arrival/Departure Card of Japan (日本入出境卡) /42
(3)Arrival/Departure Card of the Republic of Korea (韩国入出境卡)/43
(4)Arrival/Departure Card of Thailand (泰国入出境卡)/44
(5)Disembarkation/Embarkation Form of Singapore (新加坡入出境卡)/46
(6)Arrival/Departure Card of lndonesia (印度尼西亚入出境卡)/47
(7)Arrival/Departure Card and Customs Declaration Form of Malaysia(马来西亚入出境卡及海关申报单)/49
(8)Arrival Card of Russia (俄罗斯入境卡)/'53
(9)Landing Card ofthe UK (英国入境卡)/54
(10)Disembarkation Card of the France (法国入境卡) /55
……
第二单元在飞机上
第三单元在酒店
第四单元配合地陪工作
第五单元 自由活动日
词汇表

文摘
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出境旅游领队培训与考试用书:领队英语

第3课配合地陪工作
1.Meals Arrangement(安排团队就餐)
(A:Tour Leader; B:Local Guide)
A:Ann,I'm very happy to have you as the guide of our London Tour tomorrow.Last time you offered very good service for nay group.
B:It's my pleasure to serve you.I hope we'll have a good cooperation as well this time.
A:What is the meal arrangement for the tour group tomorrow?
B:Well,you'll have buffet breakfast in the coffee shop at 7:00 in the hotel.Breakfast is included in the room rate.
A:OK.How about our lunch?
B:After we visit the London Tower Bridge,we'll have lunch in a local Chinese restaurant.
A:We're really tired of the food at the Chinese restaurant here.Can we have a meal in the local restaurant for a change?
B:Are you sure you wouldn't like to have a full course Chinese meal?
A:No,that's not necessary.We can go back to the hotel early in the afternoon and have a proper meal then.
B:All right.I know a local restaurant which serves traditional local meals.The prices are very reasonable and the meals excellent.Would you like to try it?
A:Sure.Is it far from the Tower Bridge?
B:No.It'll only take us about ten minutes to get there.
A:What can we have for lunch in the local restaurant?
B:You will enjoy a very typical English style meal,which consists of starter,main course,salad and dessert.
A:That sounds good.We'll try that.
B:All right.That's settled.
2.Meal Quality Problem(交涉饭菜质量问题)
( A:Tour Leader; B :Local Guide)
A:Ann,my group members complained a lot about the quality of the meals they had in this Chinese restaurant.
B:What's the problem?
A:Firstly,the food is not enough for them to eat.
B:From my experience with the former groups,a meal of six courses should be enough for ten people at one table.

内容简介
《出境旅游领队培训与考试用书:领队英语(第4版)》作者既有在各大旅游院校从事相关教学工作的经验,又拥有丰富的领队实际工作和培训经验,保证了书中内容的准确性和权威性。《出境旅游领队培训与考试用书:领队英语(第4版)》按出境旅游领队的基本工作流程安排章节。《出境旅游领队培训与考试用书:领队英语(第4版)》介绍了领队实际工作中的基本知识、流程与规范,以及紧急情况的处理技巧,具有很强的实用性。同时,《出境旅游领队培训与考试用书:领队英语(第4版)》内容基本上是要点性的介绍与讲解,易于培训教学。

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